Privacy Policy

Our Commitment

At Clearview Cremation, LLC (“us” or “we”), we are committed to protecting your privacy. This Privacy Statement describes our privacy practices and practices regarding collecting and maintaining certain information collected about you and provided by you. This Privacy Statement (“Statement”) applies to our platform, any of our sites, products and services that we provide (“Services”).

We want to be clear about what information we collect and how we use it to deliver our services to you, operate our business, and help make our Services useful, more intelligent, and work better for you. We do not sell or share your Personal Information with third parties for their own commercial uses without your consent.

Information We Collect

We collect various types of information to provide and improve our services. This information includes personal information that can identify you or a decedent ("Personal Information"), such as name, billing address, email address, phone number, username and password, and financial information. We collect this information when you place an order, open an account, provide contact information, make a payment, contact our support team, or give us feedback.

We may also receive information from our partners that can be used to identify you, including names, titles, email addresses, mailing addresses, and phone numbers of customers, leads, and contacts. If a partner provides us with personal data on behalf of someone else, the partner must have obtained consent or have a legal basis to do so.

Additionally, when you provide your phone number, we may use it to send you text (SMS) messages regarding our services. These messages may include service updates, responses to your inquiries, or important notifications. By providing your phone number, you consent to receive these text messages. Message and data rates may apply, and you can opt out at any time by replying STOP to any SMS message.

We may collect information when we communicate with you, including the date and time of SMS messages, parties' phone numbers, and the content of SMS messages. We automatically collect certain information when you access our services, such as IP addresses, log files, unique device identifiers, pages viewed, browser type, and links clicked. This data helps us understand how our services are used and improve our offerings. We use cookies and other tracking technologies to collect information about your interactions with our services. This information helps us enhance your experience and provide tailored content.

Our services and practices may evolve over time, and we may introduce new features that require the collection of new or different types of information. We will update this policy to reflect any changes and notify you as appropriate.

Use Of Information We Collect

We use personal data for the purposes for which you have consented. We may use your information, including your Personal Information, for the following purposes:

Information Intake and Maintenance. We may use your name, address, phone number (including for text message (SMS) communications), and email address for information intake and maintenance for certain services we provide and to communicate with you. Some of this information may be relayed to us from our partners, who have also received consent to use your Personal Information to provide the requested services.

To Provide Our Services and Operate Our Business Effectively. We may use our partners’ and our partners’ customers’ information to operate our business, including providing requested services, offering support related to our services, and helping protect our services, including combating fraud and protecting your information.

Customer Service and Technical Support. We may use your name, address, phone number, email address, information about how you interact with our services, and information about your computer configuration to resolve questions you may have about our services and to follow up with you about your experience.

To Improve Services and Develop New Services. We will use your information to personalize or customize your experience with our services, develop new features or services, and improve the overall quality of our services.

Sharing of Information We Collect

From time to time, we may need to share your Personal Information with others.

Third Party Service Providers. We may share your information, including Personal Information and Usage Data, with third party service providers who perform various functions to enable us to provide our Services (such as sending SMS messages) and help us operate our business.

Third Parties Authorized by You. We may share your information with third-parties for purposes to which you have allowed or consented.

Response to Subpoenas and Other Legal Requests. We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request.

Sale of Our Business. If we sell, merge, or transfer any part of our business, we may be required to share your information.

Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties.

Data Retention and Your Access Rights

We will retain your information as long as necessary to serve you or as otherwise needed to operate our business. If you have provided consent to receive SMS communications, we will continue to send these messages until you opt out by replying STOP to any SMS message you receive from us.

We may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications.

SMS Communication Policy

By opting in to receive SMS communications from Clearview Cremation, you consent to receive messages related to our services, including service updates and reminders. Your phone number will be used solely for the purpose of SMS communication, and we will not share it with third parties without your consent, except for SMS providers who facilitate these communications. You may opt out of SMS messages at any time by replying "STOP" to any message.

Security of Your Information

We value the security of your information. We have implemented reasonable security measures that are designed to protect the information we maintain. While we implement reasonable security measures, no electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Minors and Children’s Privacy

Protecting the privacy of young children is especially important. We do not knowingly collect Personal Data from children under the age of 15 without obtaining parental consent. If we learn that Personal Information has been collected from persons under 15 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information.  

Changes to This Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you through the Services, we will notify you through the Services, by email, or other communication.

‍Contact Information

If you have any questions, comments, or concerns, please email us at hello@clearviewcremation.com